Womble Bond Dickinson currently have an exciting opportunity to join our Reception/Facilities team in our Southampton office on a part-time basis working Monday-Friday 1pm-5pm.
This interesting role which will see you working both on our reception and within the more general facilities team. As Receptionist you will create a positive first impression to clients and visitors and promote a friendly and approachable environment. You’ll be the first point of contact for all our clients and visitors to our firm. This is very important to us.
Day to day you will be booking and coordinating meeting rooms, accepting and organising couriers, maintaining the visitor’s log, ensure accordance with the firm’s ISO procedures, take responsibility for ensuring all in-house functions run smoothly and generally supporting the wider office. You’d work with the Senior receptionist and another Receptionist.
You’ll need to be able to work to deadlines and enjoy interacting with lots of different people – this is also where your great customer service skills come in.
Essentially the role will involve the booking of meeting rooms, dealing with video conference enquires (training will be given), answering calls and greeting clients.
Our Facilities Services team are one of the many teams that keep our business running smoothly. They make sure that we have a great office environment to work in and all the facilities we need to be successful. This includes our catering facilities, reception teams, building maintenance, post room and operational support. We couldn’t function without them.
Who are Womble Bond Dickinson?
Womble Bond Dickinson is a full-service transatlantic law firm, created through the combination of UK firm Bond Dickinson and US firm Womble Carlyle.
A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across the US and UK including a significant presence in London. The firm’s reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.
So, what are you looking for?
This is a key client facing role that requires expert communication skills, patience, attentiveness, a calming presence and the ability to think on your feet. It goes without saying that we would like someone who has previous experience of delivering first-class customer service. This role gives you the opportunity to interact with people across the office, and it can get very busy so we need you to be able to juggle multiple tasks and organise your workload appropriately. It would be fantastic if you could bring experience of working within a corporate reception of a large professional services firm (or a 5 star hotel) but attitude, commitment and a client-focussed approach is far more important to us.
As a firm we’re very hot on technology and constantly look to upgrade systems so you’ll need excellent IT skills. Again the ability to communicate articulately at all levels, whilst being personal, flexible and pro-active. We are also looking for a natural ‘forward planner’, who is highly organised and pays attention to detail.
What makes it great to work here?
Our Southampton office is currently under-going a complete refurbishment transforming into a modern and refreshing space to work. As you will have no doubt seen from our website we are a large forward thinking law firm with even bigger plans for the future. We invest a lot in our people – it’s our people and culture that make it a great place to work.