Department: HR & Learning
Location: Birmingham (other locations will be considered, although regular travel to Birmingham is essential).
Job Title: International HR Advisor (minimum 12 months Maternity Leave Cover)
Hours of work: up to 35 hours per week, with flexibility and travel required
Reports to: Head of HR, EMEA
Purpose of the role:
Working closely with the Head of HR, EMEA, the International HR Advisor (HRA) will provide HR support on all aspects of operational HR and projects to specific teams or levels of staff within the EMEA region. The International HRA will establish and maintain influential relationships with relevant stakeholders (to include HR office contacts and partners), ensuring an excellent quality and coverage of HR support at all times. Be the primary point of contact for all Legal PA, Paralegal, Solicitor and Associate issues within the EMEA region. The role holder will provide HR support for EMEA wide projects in agreement with the Head of HR, EMEA. The International HRA will also be responsible for reviewing and updating current HR policies and processes whilst introducing new policies as and when necessary. In conjunction with the Head of HR, EMEA, ensure delivery of a pro-active HR service and assist with new office openings.
Main duties and responsibilities
Implementation of strategy
- Understand the objectives, overall strategy of the EMEA offices and the firm whilst striving to support these through the provision of HR support.
- Support the delivery of the EMEA region wide talent management plan and promotion pipeline;
- Support and encourage the process of career pathways/conversations for all individuals in the EMEA region to enable informed promotion planning at each promotion round;
- Co-ordinate the Associate promotion round for the EMEA region or allocated teams.
Performance Management & Appraisals
- In conjunction with the Head of HR, EMEA, ensure the annual performance appraisal process is completed in a timely and fair manner; facilitate an International wide moderation to ensure a robust and consistent distribution of ratings;
- Encourage the pursuit of excellence in performance at all levels;
- Coach and influence managers from a people perspective, developing their people management/leadership skills and constructively challenging inappropriate behaviours/actions;
- Provide 360 Objective Manager updates to EMEA Partners;
- Work with the International HR Shared Services (HRSS) team to ensure appropriate records of appraisals and performance management are maintained for the EMEA region.
- Champion the development of people management skills within the EMEA region;
- Take responsibility for all core ER operational processes across the EMEA region including exit interviews, flexible working requests, absence management, performance management, grievance and disciplinary processes;
- Provide advice and counselling to staff as required;
- Liaise with the Head of HR, EMEA to ensure appropriate support is provided to the EMEA region on senior or complex ER issues;
- Check HRSS monthly reports and review any action points;
- Prepare monthly EMEA HR reports;
- Provide support and guidance to the International HRSS team.
- Provide proactive recruitment support to agreed teams or levels of staff within the EMEA region, ensuring recruitment excellence is maintained at all times;
- Act as the main HR point of contact for all new starter administration over and above HRSS support;
- Coordinate the recruitment authorisation request process for the EMEA region.
- Take responsibility for the implementation of International Trainee Recruitment, whilst liaising with the Head of Recruitment and Graduate Development and the wider Graduate Recruitment teams.
- With support from the Head of HR, EMEA, manage the annual staff salary review process for allocated teams within the EMEA region.
- Manage the annual NQ process for the EMEA region or designated teams.
Processes, Policy & Procedure development
- Responsible for regularly reviewing and updating policies and guidelines for the EMEA region, whilst liaising with the Policies and Projects Officer in the UK, Compensation and Benefits team and relevant legal teams in the EMEA region to ensure all policies and documents are produced in line with the HR specification and style before publication;
- Keep abreast of Employment Legislation and best practice developments within the EMEA region and ensure HR policies are kept up to date;
- Remain up to date in relation to pay and benefits issues and trends for Legal and Support staff within the EMEA region;
- Work closely with the Head of HR, EMEA and wider International HR team to assist in improving its service delivery, to include consistently reviewing and maintaining Service Level Agreements to set out the International HR team’s core service delivery standards and its commitment to its international offices.
- Along with the Head of HR, EMEA, take responsibility for managing HR&L projects within the EMEA region to ensure they run smoothly, linking in and consulting with partners and HR colleagues and other relevant departments across the firm (where appropriate) ensuring projects are completed to a high standard;
- Create and execute HR project work plans for the EMEA region and revise as appropriate to meet changing needs and requirements (including continuous updating/improvement of current HR policies) whilst effectively applying the Firm’s methodology and enforce project standards;
- Undertake research within the local EMEA markets (to include but not limited to liaising with HR contacts in comparable law firms) to identify market practices and statutory requirements in order to provide recommendations and solutions;
- Build strong relationships with HR colleagues and partners in the EMEA region, as well as working with the Head of HR, EMEA regarding appropriate ways to communicate HR changes and new HR initiatives within these regions;
- Develop strong relationships with the wider HR&L team and other departments to encourage their continued involvement in project development and completion for the EMEA region;
- Ensure efficient and effective completion and rollout of assigned projects.
- Work with central L&D team to ensure that development programmes are relevant to the EMEA offices needs and promoted accordingly.
- Deliver local induction programmes as required and ensure that all material supports best practice induction training and are in line with the strategy of the firm;
- Review progress of new joiners across the designated teams or EMEA region with partners prior to confirmation of permanent position;
- Ensure probationary reviews are completed.
- Take responsibility of HR actions and provide support for new office openings.
- Where required, support HRA and HRM colleagues in providing day to day HR support for their local office, such as interviews and disciplinary meetings etc;
- CIPD membership desirable.
- Previous HR Advisor experience is essential.
- Experience of managing annual HR processes within a legal environment is a requirement.
- A good working knowledge of employment legislation and best practice, although knowledge of local EMEA legislation is not expected;
- Experience of advising managers or partners on policies and procedures’;
- Experience of dealing with all levels of staff in a persuasive and credible manner’;
- Experience of working in a service environment’;
- Good listening and problem solving skills.
Personal Qualities / Behaviours
- Professional, calm manner;
- Able to work independently and as part of a team;
- A good sense of humour.