The Role 

Alumni strategy development and implementation

Translate the alumni programme vision of key stakeholders into a strategy and implementation plan focussed on building brand, human and financial capital amongst the NRF alumni community

Continue to review strategy to ensure alignment with the NRF business strategy and objectives of senior management and adjust accordingly

Report regularly to senior management (Chair, Management Committee and Partnership Committee) on implementation of the strategy

Work alongside an extended network of colleagues from Marketing, HR, Client Services and the fee earning teams where relevant

Alumni Programme Development

Develop the alumni programme for the London office. As a future step this to be extended to key offices in the EMEA network in close collaboration with the local teams

Create and agree key milestones for the alumni programme and deliverables against key milestones

Identify and agree key communication and engagement channels to be used and develop and manage these

In addition to developing the programme, ensure its overall maintenance and continued improvement

Alumni Database Management

Working alongside the database team and HR department review current alumni data management and update accordingly

Develop a plan of action to capture alumni information and ensure it is kept up to date

Alumni Portal Management

Review, revise and maintain the channels in which the alumni can engage and access NRF information via the website and any other portals utilised

Ensure continued improvement of the portal(s) with support from relevant teams

Alumni Engagement (include content strategy)

Develop an alumni engagement plan aligned with the strategy and action programme to include social media/engagement platforms, newsletters and events

Work with other NRF teams, including marketing on the development and management of events

Develop a content strategy for social media channels alongside marketing and alumni teams across the region and globally (where required)

Work with other teams in NRF (HR, Marketing and fee earning teams) to bring potential news of interest and opportunities to the alumni

Promotion of Alumni Internally

Actively promote alumni programme internally within NRF, engaging with the relevant teams to help build an understanding and awareness of the programme and benefits

Budget Management

Cost effective management of the budget for the alumni programme

Staff Management

It is anticipated that the manager will be responsible for a small alumni team although resourcing levels still need to be finalised

Skills and Experience Required

  • Experience of developing and management of alumni programmes
  • Relevant degree and / or professionally recognised marketing or communications qualification;
  • Experience in a legal and / or professional services environment;
  • Managerial skills (preferably including experience of managing international or virtual teams) and willingness to take on additional responsibility when required;
  • Strong writing, editorial and oral communication skills;
  • Excellent project management skills – the candidate must be able to demonstrate experience of managing projects and transforming a commercial issue into business development opportunity;
  • Understands the need and has the ability to manage expectations;
  • Leadership ability – the candidate must be able to build a strong reputation within the business and deliver excellent service;
  • Results orientated
  • Confident, persuasive and assertive;
  • Self-starter with ability to use initiative;
  • Excellent attention to detail;
  • Politically astute – understands when to act and when to ask;
  • Experience of working with senior management;