Overview

Role Responsibility

The main purpose of this role is to provide an excellent standard of secretarial support to fee earners across the specified practice.

Key Responsibilities

Able to working independently:

  • Proactively manage diaries
  • Effective prioritisation of tasks whilst managing a full workload
  • Liaise and build relationships as appropriate with clients and their support staff
  • Book client and internal meetings
  • Prepare correspondence and documents from digital dictation
  • Answer and make telephone calls
  • Manage the case management system (Solcase )
  • File, archive, photocopy, scan and fax documents as and when required
  • Ensure that client contact information is kept up to date
  • Assist with the booking of travel arrangements
  • Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
  • Maintain a level of individual knowledge required for the role
  • Effectively work with fee earners and secretarial team members
  • Help maintain a clean office and clear desk
  • Handle confidential information in line with the firm’s data security protocols
  • Encrypt PDFs  and create encrypted CDs and/or DVDs
  • Upload documents to Client’s Case Management System
  • Prepare bundles – working alongside Office Services
  • Prepare/update supervision lists for Partners

The Ideal Candidate

  • Previous secretarial experience within a legal/professional services environment, ideally within a Clinical Negligence team is preferred (however not essential) with a minimum typing speed of 65wpm
  • Qualified to a minimum of 5 GCSEs (including a grade C in English and Maths) or equivalent
  • A secretarial NVQ / Diploma or equivalent would be beneficial but is not essential
  • Must have good IT skills, particularly in Microsoft packages
  • An excellent eye for detail with a concern for quality and accuracy
  • A focused client service approach is essential
  • Team oriented and collaborative with a flexible, can do attitude
  • Ability to communicate clearly and concisely orally and in writing

Demonstrable ability to multitask and prioritise a full workload under pressure and the ability to work independently.