Role Responsibility

The main purpose of this role is to provide an excellent standard of secretarial support to fee earners across the specified practice.

Key Responsibilities

Able to working independently:

  • Supporting 4/5 fee earners and providing cover for fee earners in team members absence
  • Proactively manage diaries
  • Effective prioritisation of tasks whilst managing a full workload
  • Liaise and build relationships as appropriate with clients and their support staff
  • Book client and internal meetings
  • Booking hotels, flights, car hire and travel
  • Submitting expenses for fee earners
  • Prepare correspondence and documents from digital dictation
  • Answer and make telephone calls
  • Manage the case management system (Solcase)
  • File, archive, photocopy, scan and fax documents as and when required
  • Ensure that client contact information is kept up to date
  • Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs, meet and greet/refreshments for client meetings and forums etc.
  • Maintain a level of individual knowledge required for the role
  • Effectively work with fee earners and secretarial team members
  • Help maintain a clean office and clear desk
  • Handle confidential information in line with the firm’s data security protocols
  • Encrypt  and send correspondence using Zylpha, Sharefile and PDF documents
  • Upload documents to Client’s Case Management System
  • Prepare bundles – working alongside  team administrators

The Ideal Candidate

  • Previous secretarial experience within a legal/professional services environment, ideally within a Clinical Negligence team is preferred (however not essential) with a minimum typing speed of 65wpm
  • Qualified to a minimum of 5 GCSEs (including a grade C in English and Maths) or equivalent
  • A secretarial NVQ / Diploma or equivalent would be beneficial but is not essential
  • Must have good IT skills, particularly in Microsoft packages
  • An excellent eye for detail with a concern for quality and accuracy
  • A focused client service approach is essential
  • Team oriented and collaborative with a flexible, can do attitude
  • Ability to communicate clearly and concisely orally and in writing
  • Demonstrable ability to multitask and prioritise a full workload under pressure and the ability to work independently